Unused balls* may be returned for a full refund within sixty (60) days of purchase, minus the cost of original shipping fees (where applicable). Unused balls may be exchanged for another color (depending on availability) at any time. Customer will be responsible for all shipping fees. Refunds and exchanges will be given once the returned Pearls have been received at the Guardian office. Start the return or exchange process here. *Personalized, custom, or made to order PEARL lacrosse balls are NOT eligible for returns or exchanges.