We offer a 3-month Limited Warranty on the Guardian | Xenith LOOP to ensure customer satisfaction and product reliability. This warranty applies only to the original purchaser of the LOOP and is non-transferable.
This warranty covers manufacturing defects in materials and workmanship under normal use for three (3) months from the original purchase date.
What Is Covered
- Defects in materials or workmanship affecting performance or usability.
- Malfunction or failure due to normal, intended use.
What Is Not Covered
- Damage resulting from misuse, abuse, or neglect.
- Damage caused by improper installation or unauthorized modifications.
- Cosmetic wear and tear, including scratches, dents, or aesthetic changes.
- Damage from accidents, improper storage, or exposure to extreme conditions.
- Products purchased from unauthorized retailers or sellers.
Warranty Claim Process
To file a warranty claim: Contact Guardian Sports Customer Support here with your proof of purchase, description of the issue, and photos (if applicable).
Guardian Sports will evaluate the claim and, if approved, repair or replace the LOOP at no charge within three (3) months from the date of purchase. Replacement/repaired LOOPS do not extend terms on the original 3-month warranty. The warranty ends three (3) months from the date of purchase of the original LOOP.
*LOOPs that are torn or broken should not be assumed to have the same reduction in impact as a new LOOP.*